The complete program: 8 modules, 44 lessons, over 8 hours of teaching, written for all fifty states.
Course syllabus
Module 1 — Choose Your Model & Market
Lesson 1 of 5 within section Module 1 — Choose Your Model & Market.
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Lesson 2 of 5 within section Module 1 — Choose Your Model & Market.
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1.3 — Sizing your market for free
Lesson 3 of 5 within section Module 1 — Choose Your Model & Market.
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Lesson 4 of 5 within section Module 1 — Choose Your Model & Market.
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Lesson 5 of 5 within section Module 1 — Choose Your Model & Market.
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Module 2 — Your State’s Licensing Path
2.1 — How US home care regulation actually works
Lesson 1 of 7 within section Module 2 — Your State's Licensing Path.
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2.2 — Find your regulator in fifteen minutes
Lesson 2 of 7 within section Module 2 — Your State's Licensing Path.
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2.3 — Reading the statute without a lawyer
Lesson 3 of 7 within section Module 2 — Your State's Licensing Path.
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2.4 — The nine things every application asks for
Lesson 4 of 7 within section Module 2 — Your State's Licensing Path.
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2.5 — Fees, bonds and timelines
Lesson 5 of 7 within section Module 2 — Your State's Licensing Path.
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2.6 — What gets applications rejected
Lesson 6 of 7 within section Module 2 — Your State's Licensing Path.
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2.7 — States that don’t license – and hard states
Lesson 7 of 7 within section Module 2 — Your State's Licensing Path.
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Module 3 — Entity, Insurance & Money
3.1 — Entity structure for a care business
Lesson 1 of 5 within section Module 3 — Entity, Insurance & Money.
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3.2 — The registration stack
Lesson 2 of 5 within section Module 3 — Entity, Insurance & Money.
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3.3 — The insurance you cannot open without
Lesson 3 of 5 within section Module 3 — Entity, Insurance & Money.
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3.4 — Banking and the working-capital gap
Lesson 4 of 5 within section Module 3 — Entity, Insurance & Money.
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3.5 — Your first six-month budget
Lesson 5 of 5 within section Module 3 — Entity, Insurance & Money.
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Module 4 — Policies, Procedures & Compliance
4.1 — What a P&P manual is and why they want it
Lesson 1 of 6 within section Module 4 — Policies, Procedures & Compliance.
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4.2 — The required sections
Lesson 2 of 6 within section Module 4 — Policies, Procedures & Compliance.
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4.3 — Building yours from the template
Lesson 3 of 6 within section Module 4 — Policies, Procedures & Compliance.
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4.4 — HIPAA for a small agency
Lesson 4 of 6 within section Module 4 — Policies, Procedures & Compliance.
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4.5 — Labor law that catches new owners
Lesson 5 of 6 within section Module 4 — Policies, Procedures & Compliance.
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4.6 — Your compliance calendar
Lesson 6 of 6 within section Module 4 — Policies, Procedures & Compliance.
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Module 5 — Recruiting & Keeping Caregivers
5.1 — The turnover problem, honestly
Lesson 1 of 5 within section Module 5 — Recruiting & Keeping Caregivers.
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5.2 — Where caregivers actually come from
Lesson 2 of 5 within section Module 5 — Recruiting & Keeping Caregivers.
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5.3 — Screening that protects your license
Lesson 3 of 5 within section Module 5 — Recruiting & Keeping Caregivers.
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5.4 — Onboarding and required training
Lesson 4 of 5 within section Module 5 — Recruiting & Keeping Caregivers.
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5.5 — Scheduling, pay and the retention levers that cost nothing
Lesson 5 of 5 within section Module 5 — Recruiting & Keeping Caregivers.
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Module 6 — Getting Clients
6.1 — The six referral sources that matter
Lesson 1 of 6 within section Module 6 — Getting Clients.
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6.2 — How to actually get in front of a discharge planner
Lesson 2 of 6 within section Module 6 — Getting Clients.
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Lesson 3 of 6 within section Module 6 — Getting Clients.
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6.4 — The in-home assessment and the close
Lesson 4 of 6 within section Module 6 — Getting Clients.
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6.5 — Private pay versus waiver-program client acquisition
Lesson 5 of 6 within section Module 6 — Getting Clients.
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6.6 — Digital, in the right order
Lesson 6 of 6 within section Module 6 — Getting Clients.
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Module 7 — Pricing, Billing & Margin
7.1 — Setting your bill rate
Lesson 1 of 5 within section Module 7 — Pricing, Billing & Margin.
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7.2 — Fully loaded labor cost
Lesson 2 of 5 within section Module 7 — Pricing, Billing & Margin.
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7.3 — Where the margin actually goes
Lesson 3 of 5 within section Module 7 — Pricing, Billing & Margin.
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7.4 — Invoicing and collections
Lesson 4 of 5 within section Module 7 — Pricing, Billing & Margin.
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7.5 — Getting paid by institutional payers
Lesson 5 of 5 within section Module 7 — Pricing, Billing & Margin.
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Module 8 — Systems, Scale & Exit
8.1 — Your software stack
Lesson 1 of 5 within section Module 8 — Systems, Scale & Exit.
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8.2 — Your first office hire
Lesson 2 of 5 within section Module 8 — Systems, Scale & Exit.
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8.3 — Quality assurance and surveys
Lesson 3 of 5 within section Module 8 — Systems, Scale & Exit.
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Lesson 4 of 5 within section Module 8 — Systems, Scale & Exit.
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8.5 — Building something sellable
Lesson 5 of 5 within section Module 8 — Systems, Scale & Exit.
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